Warranty & Claim

At UAP Auto Parts, we are committed to providing high-quality products and reliable service. Please review our warranty terms and conditions below:

Standard Warranty Coverage

Unless otherwise specified, all parts sold by UAP Auto Parts are covered by a 12-month manufacturer’s warranty, effective from the date of invoice or from the date of delivery for online purchases.

 Important: To maintain the validity of this warranty, all parts must be installed by a qualified automotive mechanic.

Product-Specific Warranty Periods

• Window Regulator Switches:
  Covered by a 3-month warranty from the date of invoice or receipt.

• Halogen Bulbs:
  Covered by a warranty against manufacturer defects only. This does not include damage from incorrect handling or normal wear and tear.

Warranty Exclusions

Our warranty applies strictly to the replacement of the defective part. It does not cover:

• Labour costs or installation services

• Damage resulting from:

  • Incorrect installation or failure to follow product instructions

  • Use of the product for purposes not intended by the manufacturer

  • Modification, misuse, or poor storage conditions

UAP Auto Parts will not be liable for any consequential loss, injury, or damage arising from improper product use or handling.

Warranty Claims

If you believe a product is faulty and wish to make a claim, please follow these steps:

1. Return the Item:
   You must return the product to us so that an assessment can be conducted. For certain items—especially electrical parts or specially ordered products—this may involve forwarding it to the manufacturer or a certified repair agent.

2. Assessment Duration:
   The inspection and assessment process may take 2 to 6 weeks, depending on the product type and issue.

3. Outcome Notification:
   We will notify you of the assessment results as soon as they are available.

4. Claim Resolution:
   Approved warranty claims are typically resolved within 3 to 5 business days following the assessment or upon receipt of the item.

Need Help?

For questions about our warranty or to initiate a claim, please contact us with your order number and product details.