Special Order Policy


  • Please carefully review any Special Order(s) products before adding them to your cart to ensure that all product details are correct; this includes (but not limited to) vehicle make/model, size, colour, price, quantity and any other special requirements.
  • We deem all Special-Order products to be non-returnable and non-refundable. We will not refund for a change of mind or incorrect order.
  • All online orders placed on the UAP Auto Parts website will be deemed as accepted as soon as payment is received and processed. You will receive an order confirmation notification once this has occurred.
  • The estimated delivery date is provided to you as a guide only. In case of circumstances change that is out of our control including shipping delay or unavailable stock, which may lead to a delay in your order being delivered on time. We will not accept liability for any delay in procuring the ordered goods.
  • We reserve the right to cancel any order where: 1. Good(s) are no longer in stock or cannot be supplied; or 2. A pricing or product description error has occurred. We will refund the full amount of order paid.
  • We will not be liable for any installation services provided by a third party.